Retraction
A Prediction Model of Customer Churn considering Customer Value: An Empirical Research of Telecom Industry in China
Paper Information
Record ID:
61646
Author(s):
Journal:
Publication Date:
August 09, 2021
Retraction Date:
October 11, 2023
(2.1 years years ago)
Subjects:
Institutions:
- Research Center for Economy of Upper Reaches of the Yangtze River, Chongqing Technology and Business University, Chongqing 400067, China
- China Mobile Group Chongqing Co., Ltd. Changshou Branch, Chongqing 400067, China
- Faculty of Mechanical and Electrical Engineering, Kunming University of Science and Technology, Kunming 650031, China
- International College, Krirk University, Bangkok 10220, Thailand
- National Research Base of Intelligent Manufacturing Service, Chongqing Technology and Business University, Chongqing 400067, China
Countries:
Article Type:
Publisher:
Hindawi
Open Access:
Yes
DOI:
PubMed ID:
Not indexed in PubMed
Retraction PubMed ID:
Not indexed in PubMed
Retraction Details
Retraction Reasons:
- Concerns/Issues About Data
- Concerns/Issues about Results and/or Conclusions
- Concerns/Issues about Referencing/Attributions
- Concerns/Issues with Peer Review
- Investigation by Journal/Publisher
- Investigation by Third Party
- Paper Mill
- Computer-Aided Content or Computer-Generated Content
- Unreliable Results and/or Conclusions
Nature of Retraction:
Retraction
Retraction Notice:
10.1155/2023/9876034Citations (37)
37
Total Citations17
Post-Retraction(45.9%)
19
Pre-Retraction1
Same DayPost-Retraction Citation Analysis
2
Within 30 days
14
Within 1 year
0
After 2+ years
628
Days since retraction (latest)
INTEGRATING RANDOM FOREST AND LOGISTIC REGRESSION TO FORECAST CUSTOMER ATTRITION IN THE TELECOM SECTOR
Ayoade Akeem Owoade, Olugbenga I. Bakare, Gbenga Ogunsanwo
FUDMA Journal of Sciences
Published: Jun 2025
628 days after retraction
A Data-Driven Approach with Explainable Artificial Intelligence for Customer Churn Prediction in the Telecommunications Industry
Daniyal Asif, Muhammad Shoaib Arif, Aiman Mukheimer
Results in Engineering
Open Access
Published: Mar 2025
2 citations
2 citations
507 days after retraction
Paper citing A Prediction Model of Customer Churn considering C...
Unknown Authors
Unknown Journal
Published: Oct 2024
374 days after retraction
Prediction of Customer Switching Using Support Vector Machine Method
Abu Tholib, Selfia Hafidatus Sholeha, Qurrotu Aini
Unknown Journal
Published: Oct 2024
1 citation
1 citation
365 days after retraction
Assessing the effectiveness of OTT services, branded apps, and gamified loyalty giveaways on mobile customer churn in the telecom industry: A machine-learning approach
Omer Bugra Kirgiz, Meltem Kiygi Calli, Sendi Cagliyor et al. (4 authors)
Telecommunications Policy
Published: Sep 2024
2 citations
2 citations
326 days after retraction
Examining Data Needs and Predictive Models for Broadband Take-Up Ratio Estimation through CRISP-DM and Literature Review
Wahyu Haris, Kusuma Atmaja, Arief Ramadhan et al. (4 authors)
Journal of Logistics Informatics and Service Science
Open Access
Published: Jun 2024
241 days after retraction
Data-Driven Decision-Making: Accurate Customer Churn Prediction with Cat-Boost
Bismah Hasan, Zubair Zubair, Shahrukh Ali Shaikh et al. (5 authors)
Deleted Journal
Open Access
Published: Jun 2024
240 days after retraction
Customer Churn Prediction
Lavina Anand Parulekar, Prajkta Shriram Jamsandekar, Sampada Sanjay Parkar et al. (4 authors)
International Journal of Innovative Science and Research Technology (IJISRT)
Open Access
Published: Apr 2024
2 citations
2 citations
188 days after retraction
Predicting churn with filter-based techniques and deep learning
Vivian Quek Jia Yi, Ying Han Pang, Lim Zheng You et al. (5 authors)
International Journal of Power Electronics and Drive Systems/International Journal of Electrical and Computer Engineering
Open Access
Published: Jan 2024
107 days after retraction
Optimising customer retention: An AI-driven personalised pricing approach
Yasin Ortakcı, Hüseyin Şeker
Computers & Industrial Engineering
Published: Jan 2024
7 citations
7 citations
102 days after retraction
Churn Prediction Model Using EDA
Shivani Sharma, Bipin Kumar, Girisha Narula et al. (4 authors)
Lecture notes in electrical engineering
Published: Jan 2024
82 days after retraction
A novel artificial intelligent-based approach for real time prediction of telecom customer’s coming interaction
Reyad Hussien, Mohamed Mahgoub, Shahenda Youssef et al. (5 authors)
Indonesian Journal of Electrical Engineering and Computer Science
Open Access
Published: Jan 2024
82 days after retraction
Repurchase Prediction Using Survival Ensembles in CRM Systems for Home Appliance Business
Youngjung Suh
IEEE Access
Open Access
Published: Jan 2024
82 days after retraction
A Comparative Study for Predicting the Product Type Based on the Characteristics of the Customer Complaint for Orange Jordan Telecommunication Company
Aya Ammous, Yara Alharahsheh, Raneem Qaddoura et al. (5 authors)
Unknown Journal
Published: Nov 2023
3 citations
3 citations
41 days after retraction
Customer churn prediction in telecom sector using machine learning techniques
Sharmila K. Wagh, Aishwarya A. Andhale, Kishor S. Wagh et al. (6 authors)
Results in Control and Optimization
Open Access
Published: Nov 2023
37 citations
37 citations
33 days after retraction
Customer Churn Prediction in Telecom Industry Using Deep Learning Techniques
Et al. Vinston Raja R
International Journal on Recent and Innovation Trends in Computing and Communication
Open Access
Published: Nov 2023
25 days after retraction
Customer Churn Prediction Using Apriori Algorithm and Ensemble Learning
Diaa Azzam, Manar Hamed, Nora Kasiem et al. (5 authors)
Unknown Journal
Published: Oct 2023
2 citations
2 citations
10 days after retraction
Retracted: A Prediction Model of Customer Churn considering Customer Value: An Empirical Research of Telecom Industry in China
Discrete Dynamics in Nature and Society
Discrete Dynamics in Nature and Society
Open Access
Published: Oct 2023
Same day as retraction
Customer Churn Prediction Using Machine Learning-Based Survival Analysis Technique
Youngjung Suh
Journal of Digital Contents Society
Open Access
Published: Aug 2023
41 days before retraction
Development of Customer Churn Rate Dashboard for PT. Mandala Multifinance, Tbk to Improve Customer Repeat Orders
Antonius Suharmono, Robert Alan Dipaleksana Bell, Tajghina Qatrunnada Firdaus et al. (5 authors)
2022 International Conference on Information Management and Technology (ICIMTech)
Published: Aug 2023
48 days before retraction
Trends and Future Directions in Artificial Intelligence-based Customer Churn Prediction Technology
Youngjung Suh
Journal of Digital Contents Society
Open Access
Published: Jul 2023
72 days before retraction
Customer Churn Prediction Using Weight Average Ensemble Machine Learning Model
I Nyoman Mahayasa Adiputra, Paweena Wanchai
Unknown Journal
Published: Jun 2023
1 citation
1 citation
105 days before retraction
Preliminary Results on the use of Artificial Intelligence for Managing Customer Life Cycles
Jim Ahlstrand, Martin Boldt, Anton Borg et al. (4 authors)
Linköping electronic conference proceedings
Open Access
Published: Jun 2023
1 citation
1 citation
124 days before retraction
Machine learning based customer churn prediction in home appliance rental business
Youngjung Suh
Journal Of Big Data
Open Access
Published: Apr 2023
36 citations
36 citations
189 days before retraction
An adaptive learning approach for customer churn prediction in the telecommunication industry using evolutionary computation and Naïve Bayes
Adnan Amin, Awais Adnan, Sajid Anwar
Applied Soft Computing
Published: Feb 2023
38 citations
38 citations
231 days before retraction
A Review of Machine Learning Methods For Predicting Churn in the Telecom Sector
Fatema Akbar Mohamed, Ali K. Al‐Khalifa
Unknown Journal
Published: Jan 2023
4 citations
4 citations
258 days before retraction
Plantitas/Plantitos Preference Analysis on Succulents Attributes and Its Market Segmentation: Integrating Conjoint Analysis and K-means Clustering for Gardening Marketing Strategy
Ardvin Kester S. Ong, Yogi Tri Prasetyo, Lance Albert S. De Leon et al. (6 authors)
Sustainability
Open Access
Published: Dec 2022
4 citations
4 citations
302 days before retraction
Customer Churn Prediction using Machine Learning
Rama Krishna Peddarapu, Sofia Ameena, Surepally Yashaswini et al. (5 authors)
2022 6th International Conference on Electronics, Communication and Aerospace Technology
Published: Dec 2022
6 citations
6 citations
314 days before retraction
A Proposed Churn Window for Non-Contractual Purchases
Sunther Ganeson, Sook Ling Lew, Siti Ling et al. (4 authors)
Journal of System and Management Sciences
Open Access
Published: Aug 2022
1 citation
1 citation
417 days before retraction
Arithmetic Optimization with Deep Learning Enabled Churn Prediction Model for Telecommunication Industries
Vani Haridasan, Kavitha Muthukumaran, K. Hariharanath
Intelligent Automation & Soft Computing
Open Access
Published: Aug 2022
9 citations
9 citations
419 days before retraction
Churn Prediction Model Improvement Using Automated Machine Learning with Social Network Parameters
Marin Mandić, Goran Kraljević
Revue d intelligence artificielle
Open Access
Published: Jun 2022
4 citations
4 citations
468 days before retraction
Design of Customer Churn Early Warning System Based on Mobile Communication Technology Based on Data Mining
Qiang Li
Journal of Electrical and Computer Engineering
Open Access
Published: Jun 2022
2 citations
2 citations
488 days before retraction
An Optimized Kernel MSVM Machine Learning-based Model for Churn Analysis
Pankaj Hooda, Pooja Mittal
International Journal of Advanced Computer Science and Applications
Open Access
Published: Jan 2022
1 citation
1 citation
648 days before retraction
Optimal Deep Canonically Correlated Autoencoder-Enabled Prediction Model for Customer Churn Prediction
Olfat M. Mirza, G. Jose Moses, R. Rajender et al. (7 authors)
Computers, materials & continua/Computers, materials & continua (Print)
Open Access
Published: Jan 2022
7 citations
7 citations
648 days before retraction
Customer Churn Prediction in Telecom Sector Using Machine Learning Techniques
Sharmila K. Wagh, Kishor S. Wagh
SSRN Electronic Journal
Published: Jan 2022
648 days before retraction
Pendekatan Data Science untuk Menemukan Churn Pelanggan pada Sector Perbankan dengan Machine Learning
Amir Mahmud Husein, Mawaddah Harahap
Data Sciences Indonesia (DSI)
Open Access
Published: Nov 2021
5 citations
5 citations
689 days before retraction
Prediksi Customer Churn Pada Bisnis Retail Menggunakan Algoritma Naïve Bayes
Agus Yulianto, Firmansyah Firmansyah
REMIK (Riset dan E-Jurnal Manajemen Informatika Komputer)
Open Access
Published: Nov 2021
4 citations
4 citations
708 days before retraction
Quick Stats
Total Citations:
37
Years Since Retraction:
2.1 years
Open Access:
Yes
Last Checked:
Jul 24, 2025