Retraction

From customer satisfaction index to service quality: A new quality concept in the e-government performance evaluation

Paper Information

Record ID:
9983
Author(s):
Sun Hao
Journal:
2011 International Conference on E-Business and E-Government (ICEE) ( IEEE: Institute of Electrical and Electronics Engineers )
Publication Date:
May 06, 2011
Retraction Date:
June 16, 2011 (14.4 years years ago)
Subjects:
Broad Categories:
Business Government Technology
Institution:
School of Management, Hubei University of Technology, Wuhan, P.R. China, 430068
Country:
🇨🇳 China
Article Type:
Conference Abstract/Paper
Publisher:
IEEE: Institute of Electrical and Electronics Engineers
Open Access:
No
DOI:
10.1109/ICEBEG.2011.5881949
PubMed ID:
Not indexed in PubMed
Retraction PubMed ID:
Not indexed in PubMed

Retraction Details

Retraction Reasons:
Nature of Retraction:

Retraction

Retraction Notice:
10.1109/ICEBEG.2011.5881949
Additional Notes:

Date of retraction unknown, estimated from conference date.

Citations (3)

3
Total Citations
1
Post-Retraction
(33.3%)
0
Pre-Retraction
0
Same Day
Post-Retraction Citation Analysis
0 Within 30 days
0 Within 1 year
1 After 2+ years
2603 Days since retraction (latest)
Paper citing From customer satisfaction index to service qualit...
Unknown Authors
Unknown Journal
Published: Unknown
Paper citing From customer satisfaction index to service qualit...
Unknown Authors
Unknown Journal
Published: Unknown
Paper citing From customer satisfaction index to service qualit...
Unknown Authors
Unknown Journal
Published: Aug 2018
2603 days after retraction
Quick Stats
Total Citations: 3
Years Since Retraction: 14.4 years
Open Access: No
Last Checked: Never
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